78fb's commitment to responsible gaming
Stay safe while having fun — 78fb keeps you protected through deposit limits, self-exclusion, and 24/7 support.
We believe gaming is for enjoyment, not addiction
78fb is committed to providing a safe and responsible gaming environment for players in Bangladesh. Online casino and betting are a form of entertainment — they should never be a source of financial stress or mental hardship. Your wellbeing is our top priority. That is why we provide a range of tools and guidelines to help you stay aware and in control of your gaming habits.
Our safety measures
Set deposit limits
Decide in advance the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. If you request an increase, a 24-hour cooling-off period applies, giving you time to reconsider.
Time-out option
If you want a temporary break, take a time-out lasting from 24 hours up to 6 weeks. During this period your account will not be active and no bets or deposits will be possible. Your account will reactivate automatically when the period ends.
Self-exclusion
Choose self-exclusion for a long-term break — from 6 months up to 5 years. Selecting this option will fully deactivate your account and no promotional messages will be sent to you. Self-exclusion cannot be reversed while it is active.
Gaming history review
Log in to your account at any time to view your complete history of bets, wins and losses, and total spend. This transparency helps you analyse your own gaming behaviour and make informed decisions.
24/7 support and guidance
If you feel gaming is getting out of your control, contact us via live chat or email. Our support team is available in Bengali 7 days a week, 24 hours a day, and can provide guidance toward professional help if needed.
Protection of minors
78fb strictly enforces the 21+ age requirement. Age is verified at account creation, and we recommend using parental control tools to prevent underage family members from gaining access. Keep your device password-protected at all times.
For players aged 21 and over only
You must be 21 years of age or older to register and play at 78fb. The age verification process is an integral part of our platform and is essential for protecting minors.
How to tell when there is a problem
Gaming addiction develops quietly. If you notice the following signs in yourself, seek help right away. Keep yourself and your loved ones safe.
Spending beyond your budget: You are spending more than your set budget and keep coming back trying to recover lost money.
Losing track of time: You are spending far more time gaming than planned and find it hard to stop.
Impact on relationships: Gaming is causing problems with family, friends, or at work.
Financial pressure: You are continuing to game by taking on debt or dipping into savings, or redirecting money away from essential expenses.
Emotional distress: You feel anxious, irritable, or low when you are unable to play.
Secrecy: You are hiding your gaming activity from family or friends.
Ways to keep yourself in control
Set a budget
Decide how much you will spend before you start gaming. Treat it as entertainment spending — without expecting to get it back.
Take regular breaks
Avoid playing for long stretches without a break. Set an hourly alarm and stick to it.
Manage your emotions
Avoid gaming when you are feeling down or stressed. Build the habit of not using gaming to manage your emotions.
Talk to someone close to you
Speak openly about your gaming habits with a family member or trusted friend. Take their feedback seriously.
10 tips for smart gaming
Following these simple habits will keep gaming enjoyable and safe at all times.
Play for entertainment only — never treat gaming as a source of income.
Do not try to chase losses — it can lead to even greater losses.
Do not play under the influence of alcohol or substances — make decisions with a clear head.
Keep up other hobbies and social activities — gaming is a small part of life.
Understand the rules of the game first — do not place bets without the right knowledge.
Start with small amounts — make bigger decisions as your experience grows.
Lock your device — make sure underage family members cannot access your account.
Record the time and money spent each session — review it yourself at the end of the month.
Read bonus and promotion terms carefully — avoid unexpected situations.
If something feels wrong, seek help straight away — contact our live chat without delay.
Contact us for help
You are not alone. The 78fb support team is always here for you. No matter how small the issue, talk to us.
Live chat
24/7 support in Bengali. Start a chat any time.
Email support
[email protected]
Account protection
Our support team is ready to help with deposit limits or self-exclusion.
Fast response
Instant replies on live chat, email responses within a few hours.