78fb Privacy Policy

1. Introduction and Scope

78fb ("we", "us", "platform") operates a safe and reliable online gaming platform for Bangladeshi players. This Privacy Policy ("Policy") explains what information we collect when you use our website 78fb.cam, how we use that information, with whom we share it, and how we keep it secure.

By registering on or continuing to use our platform, you are expressing your agreement to this Privacy Policy. If you do not agree with any term of this Policy, please refrain from using our services. We may update this Policy from time to time; a notice will be provided on the website when changes are made.

2. What Information We Collect

2.1 Information You Provide Directly

Information you provide during registration, login, or transactions includes:

• Full name and date of birth
• Mobile number and email address
• Financial information — details related to bKash, Nagad, or Rocket accounts (for transaction processing only)
• Identity verification documents (where applicable)
• Information you send through direct communication with us

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically, such as:

• IP address and device identifier information
• Browser type, operating system, and language settings
• Page visit logs, click paths, and total session duration
• Information collected through cookies and similar technologies (see Section 7 for details)

2.3 Information Received from Third Parties

Trusted third parties such as payment processors and identity verification agencies may sometimes share confirmed information with us — solely for the purpose of verifying your identity and the validity of transactions.

3. Purposes of Using Information

We use the information we collect for the following purposes:

3.1 Account and Service Management

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and VIP benefits
• Maintaining support-related communication with you

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Complying with applicable regulations and retaining required records
• Monitoring and enforcing responsible gaming limits
• Preventing multiple accounts and verifying age (21+)

3.3 Improvement and Customization

• Personalizing the gaming experience according to your preferences
• Improving platform performance and user experience
• Identifying and resolving technical issues

3.4 Communication

• Important account notifications and transaction confirmations
• Sending promotional messages where you have given consent
• Informing you about policy changes

4. Data Retention and Security

4.1 Technical Security

78fb uses industry-standard technology to keep your information secure. Our platform is protected with SSL (Secure Sockets Layer) encryption technology, which encrypts all data exchanged between your browser and our servers. Our databases have controlled access and are reviewed through regular security audits.

Financial information, particularly details related to bKash, Nagad, and Rocket, is not stored in full after a transaction is complete — only a transaction proof log is retained.

4.2 Retention Period

We retain your information only for as long as necessary — for the duration your account remains active, for the period required to meet legal obligations, and for a reasonable timeframe to resolve disputes. Even after an account is closed or deleted, certain information may need to be retained for a specified period as required by applicable rules.

4.3 Password Security

Your account password is stored in hashed form; even our staff cannot view your password directly. It is your responsibility to keep your password strong and not share it with anyone.

5. Sharing Information with Third Parties

78fb does not sell your personal information or provide it to third parties for commercial purposes. However, we may share information in the following limited circumstances:

• Payment Partners: bKash, Nagad, Rocket — only the information necessary to complete a transaction
• Identity Verification Services: To confirm validity as part of the KYC process
• Technology Service Providers: For platform operation and hosting — these parties operate under strict confidentiality agreements
• Legal Authorities: When required to provide information by court order or due legal process
• Fraud Prevention: To ensure account security and the proper operation of the platform

These third parties may only use information for their designated purpose and are required to follow our guidelines.

6. Your Rights

As a registered member of 78fb, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your information in certain circumstances — however, complete deletion may not be possible if legal obligations exist.
• Right to Object to Processing: You may object to the use of your information for marketing purposes and withdraw your consent.
• Right to Data Portability: You may request that your information be provided in a standard digital format.

To exercise these rights, contact us directly. We will try to respond to your request within a reasonable time.

7. Cookie Policy

The 78fb website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

7.1 Types of Cookies

• Essential Cookies: For login sessions, security, and core functionality — the platform cannot function properly without these.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand user behavior — we use this to improve the platform.

7.2 Cookie Controls

You can limit or disable cookies through your browser settings. However, this may affect some platform functionality. Disabling essential cookies will make it impossible to log in or complete transactions.

8. Protection of Minors

78fb is for users aged 21 and above only. We do not knowingly collect information from minors. Our age verification process strictly enforces this rule.

If we are notified that a minor has created an account, we will immediately close that account and take steps to delete the associated information.

9. International Data Transfers

78fb's servers and service providers may be located in various countries. When transferring your information, we ensure that appropriate protective measures are in place and that user data remains secure.

For data transfers, we use standard contractual clauses and technical security measures to ensure your privacy is maintained.

10. Responsible Gaming and Data

We have the right to use data to monitor your gaming habits and ensure responsible gaming. If a player's gaming behavior reaches a concerning level, we may take proactive action.

To learn more about responsible gaming, visit our Responsible Gaming page.

11. Policy Changes

78fb reserves the right to review and modify this Privacy Policy as needed. For significant changes, we will post a notice on the website and, where applicable, notify registered email addresses.

Continuing to use our platform after changes are made will be considered as your acceptance of the updated policy. The date of the most recent update will be noted at the top of this page.